Privacy and your account data
This notice explains how Extend Academy uses data in the app and community, and the controls available to you.
Account information and content
We process contact and sign-in details, profile information you provide such as your name, photo, bio and social links, course enrollment and learning activity. We store the posts, messages, replies, reactions and files you choose to submit.
Job applications
When you apply for a role, we store your contact details, resume, answers, writing samples, any video responses you upload, and consent record to review your candidacy and contact you about the role. These records are private and available only to authorized hiring administrators. Unsubmitted video uploads expire after 24 hours and are removed during scheduled cleanup. You can contact us using the address below to request access, correction, or deletion of your application.
What other people can see
Community members can see the profile information you publish. Posts and messages are visible to people with access to the discussion or channel and to staff who manage the community. Share only information you intend others to see; recipients may keep copies of content they have viewed.
Why we use data
We use data to sign you in, check course access, display content and conversations, send notifications you allow, provide support, and address errors and abuse. Technical data such as device type, app version, request logs and a push token helps operate and troubleshoot the service.
Notifications and device storage
You can control notification categories, timing and content previews in notification settings, or disable them in device settings. Preference changes may take up to 45 minutes to propagate. The app caches some messages and drafts locally for responsiveness and unreliable connections.
Service providers and external links
Technical providers operate parts of the platform, including Cloudflare hosting and storage, Firebase, Apple and Expo notification delivery depending on the device, and error-monitoring and support services. They process data needed for those functions and may operate in other countries. External websites and social links are governed by their own privacy notices.
Correction, deletion and retention
You can edit your profile in the app and request deletion from Profile → Delete account. Access closes when the request is accepted; profile data, authored content and files are then removed in stages. Future subscription renewals stop; deletion does not issue a refund. Necessary payment, invoice and financial records remain, and other members’ replies are preserved. Historical records may remain in access-restricted backups and security logs.
Contact and data requests
To request access or corrections, follow up on deletion, or ask a privacy question, contact us using the email below. We may need to verify account ownership to protect your information.